Customer Care | Kreyol Essence

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Latest activity by Customer Care | Kreyol Essence
  • Customer Care | Kreyol Essence created an article,

    What Do I use to Promote Hair Growth?

    We recommend using our Original or Rosemary Peppermint Haitian Black Castor Oil to promote hair growth. Haitian Black Castor Oil is high in Vitamin E, minerals, proteins, and Omega 6 and 9 benefici...

  • Customer Care | Kreyol Essence created an article,

    I am suffering from Male Pattern Baldness. What can I use to help with this?

    For Male Pattern Baldness we recommend using our Original or Rosemary Peppermint Haitian Black Castor Oil as it is known for promoting hair growth. Haitian Black Castor Oil is high in Vitamin E, mi...

  • Customer Care | Kreyol Essence created an article,

    What do I use for Eczema, Psoriasis, or Dermatitis?

    We recommend using the original Haitian Black Castor Oil or the Lavender Haitian Black Castor Oil for skin ailments. Lavender is known for its soothing properties and so is the Haitian Black Castor...

  • Customer Care | Kreyol Essence created an article,

    How do I use Haitian Castor Oil if I have thin or fine hair?

    There are several great ways to use our Haitian Castor Oil on thin and fine hair: You can add the oil to your favorite shampoo and/or conditioner to reap the benefits of this amazing oil without w...

  • Customer Care | Kreyol Essence created an article,

    Messed up on your shipping address?

    Yikes! Let us know ASAP by emailing us at customercare@kreyolessence.com  We cannot guarantee that we will be able to change it in a timely manner. but we'll do our best!

  • Customer Care | Kreyol Essence created an article,

    Can I call someone?

    Yes, of course! Our friendly People Pleasers are on stand by to assist with your order. Call us Monday – Friday between 9am-5pm EST at 786-453-8287. We also respond to email quickly: customercare@k...

  • Customer Care | Kreyol Essence created an article,

    Didn’t you know you were going to be on shark tank?

    Unfortunately, we only get a few days’ notice about airing. This means it’s a sprint to prepare. Tribe we are grateful that we have everything in stock from Haiti so that means we are bottling and ...

  • Customer Care | Kreyol Essence created an article,

    Is there any way to receive products earlier?

    We are working on it and some orders may ship quicker than the estimated date noted above. The family has grown and we are putting systems in place to grow with you all.

  • Customer Care | Kreyol Essence created an article,

    But I Paid For Expedited Shipping!

    If you paid for 2 Day Shipping, you can expect to receive your order 2 Business Days after you receive your tracking number vs the normal 5 business days. For example if you receive tracking email ...

  • Customer Care | Kreyol Essence created an article,

    When Will I Get My Tracking Number?

    Your tracking number will be emailed to you ONLY after we have picked, packed and given your order some extra Love. Once you receive that tracking number email, your order is ready to be given to t...